HORRIBLE! Cant event log in!

First off, Im absolutely head-over-heels in-love with my 2016 Subaru Outback, but this App is ridiculous. It is such a waste of time! I open the app and it just stays sitting at the dark black and blue Subaru background..... It wont even load for me to even attempt to log in and try to sync to my phone... I even contacted Subaru and they said to contact to contact customer services... Not seeing what good that will do considering they cant update the app!!!!

Goober17 about SUBARU STARLINK, v1.0.10